NHTSA Complaint #11351659 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11351659
Vehicle	2017 FORD F-250
Component	STEERING
Date of Incident	May 14, 2020
Date Filed	August 27, 2020
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

I HAVE HAD THE TRUCK FOR 3 YEARS AND BOUGHT IT BRAND NEW. LATELY, FOR SEVERAL MONTHS AFTER HITTING A BUMP IN THE ROAD TRAVELING BETWEEN 50 AND 60 MPH THE STEERING WHEEL AND TRUCK SHAKE HARD ENOUGH TO POTENTIALLY LOOSE GRIP ON THE STEERING WHEEL. IT HAS BEEN TO THE DEALERSHIP AFTER I GOT NOTIFICATION OF A POSSIBLE STEERING LINKAGE AND SUSPENSION ISSUE. I DROVE IT AFTERWARDS AND IT SEEMED BETTER. WITHIN A MONTH IT WAS BACK TO DOING THE SAME THING IF NOT WORSE. IT IS CURRENTLY STILL UNDER WARRANTY SO IT HAS NOT COST ME ANYTHING, YET. IT HAPPENS ON BOTH HIGHWAY, CITY AND BACK ROADS. THIS IS EXTREMELY DANGEROUS SINCE IT CATCHES YOU UNEXPECTEDLY AFTER WHILE EVEN TRAVELING ON RELATIVELY SMOOTH ROADS.

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