NHTSA Complaint #11351656 — 2018 DUCATI MONSTER 1200

I CURRENTLY OWN A 2018 DUCATI MONSTER 1200S THAT I PURCHASED LAST YEAR NEW; THE MOTORCYCLE HAS LESS THAN 1000 MILES WHEN THE REAR BRAKES COMPLETELY FAILED. NO BRAKE FLUID LEAK OR BRAKE PAD ISSUE SEEN. REAR BRAKE PEDAL BOTTOMS OUT WITHOUT ACTUATING BRAKES. I TRADED AT 2014 DUCATI MONSTER 1200 FOR THIS BIKE AS I WAS HAVING BRAKE ISSUES EVERY YEAR WITH THAT ONE AS WELL. THIS IS THE 4TH TIME IN 4 YEARS THAT MY BRAKES COMPLETELY WENT OUT ON A RIDE. THE PREVIOUS 3 TIMES WITH THE 2014 DUCATI I HAD TO PAY FOR A BREAK FLUSH EACH YEAR AND THEY FINALLY SAID THE MASTER CYLINDER "MIGHT BE THE ISSUE" AND THE DUCATI SERVICE DEALER REQUIRED ME TO PAY FOR A MASTER CYLINDER FOR REAR BRAKE. I'VE NEVER HAD BRAKES FAIL WITH ANY OTHER MOTORCYCLE (HONDA, HARLEY, OR KTM). THIS HAS TO BE MORE THAN COINCIDENCE WITH FAILING YEARLY 4 YEARS IN A ROW. I HAVE TRIED TO CONTACT DUCATI CUSTOMER SERVICE BUT IT GOES TO VOICEMAIL AND THEY HAVE NOT CALLED ME BACK.