NHTSA Complaint #11351368 — 2020 TESLA MODEL X

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11351368
Vehicle	2020 TESLA MODEL X
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 20, 2020
Date Filed	August 26, 2020
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

UPON ACCELERATING THE FRONT END BOUNCES AND VIBRATES UNSAFELY. TESLA IS AWARE OF THE FAULTY DANGEROUS DESIGN, YET THEY CONTINUE TO SELL THEIR MODEL X WITHOUT DISCLOSING TO PURCHASER. ADDITIONALLY, THEY REFUSE TO REPAIR THE VEHICLE, INDICATING THAT NEW FRONT HALF AXLES WILL ONLY TEMPORARILY SOLVE THE ISSUE. THE BOUNCE HAPPENS WHEN STARTING FROM A COMPLETE STOP OR OFTEN WHEN ACCELERATING FROM ONE SPEED TO ANOTHER. THE BOUNCE HAS BEEN HAPPENING SINCE APRIL BUT REPEATED REPAIR REQUESTS TO TESLA HAVE BEEN REFUSED.

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