NHTSA Complaint #11351336 — 2020 TESLA MODEL S

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11351336
Vehicle 2020 TESLA MODEL S
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 661 miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WAS ATTEMPTING TO PARK MY TESLA MODEL S IN A CHARGING SLOT IN THE TESLA KETTLEMAN CITY SUPERCHARGE STATION. AFTER LOCATING A VACANT SLOT TO MY RIGHT, I MADE A RIGHT TURN INTO THE SLOT. THE CAR COASTED INTO THE SLOT IN A PERFECT HEAD-IN FASHION WITH NO PROBLEM. MY FOOT WAS ON OR HOVERING OVER THE BRAKE PEDAL, SLOWING AS NECESSARY AS THE CAR REACHED ITS DESIRED POSITION. ALL OF A SUDDEN, THE CAR LUNGED FORWARD WITH A POWERFUL PROPULSIVE FORCE. IT FELT LIKE WE WERE FALLING OVER A CLIFF OR ROLLER COASTER. I HEARD MY WIFE YELL FOR ME. THEN THE CAR CRASHED INTO A POLE IN FRONT OF THE PARKING SPOT. THE IMPACT CAUSED ALL THE AIRBAGS TO DEPLOY. MY FOOT WAS STILL ON THE BRAKE PEDAL TRYING TO STOP THE CAR. THE ENTIRE FRONT OF THE CAR COLLAPSED DUE TO THE FORCEFUL IMPACT. THE WINDSHIELD WAS SHATTERED. IT WAS IMMEDIATELY EVIDENT THAT THE DAMAGE WAS SIGNIFICANT. MY WIFE AND I WERE THE ONLY OCCUPANTS IN THE CAR AND SUFFERED MINOR BRUISES AND CUTS TO OUR ARMS AND LEGS. MY WIFE ALSO BRUISED HER RIGHT FOOT (5TH METATARSAL WAS FRACTURED) AND SUFFERED SOME CHEST INJURIES THAT DID NOT REQUIRE HOSPITALIZATION. THE CAR WAS NOT DRIVABLE AND HAD TO BE TRANSPORTED ON A FLATBED TO A TESLA FACILITY IN SUNNYVALE, CALIFORNIA. THE MODEL S HAD 661 MILES ON THE ODOMETER WHEN THE ACCIDENT OCCURRED. I BELIEVE THIS IS A MANIFESTATION OF THE SUDDEN UNCOMMANDED ACCELERATION SYNDROME.

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