NHTSA Complaint #11351274 — 2008 BMW 335I

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11351274
Vehicle	2008 BMW 335I
Component	UNKNOWN OR OTHER
Date of Incident	June 17, 1920
Date Filed	August 25, 2020
Mileage	99,550 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN I ARRIVED AT MY DESTINATION, I WAS UNABLE TO UNLOCK THE FRONT DOOR OF MY CAR AND EXIT. I COULD NOT UNLOCK IT EITHER MANUALLY OR ELECTRONICALLY. THE UNLOCKING MECHANISM FAILED. I HAD TO ROLL DOWN MY WINDOW AN REACH OUTSIDE TO THE DOOR HANDLE. EVIDENTLY THE MANUFACTURER WAS AWARE OF THIS PROBLEM BECAUSE IT REPAIRED IT BY INSTALLING AN "UPDATED DOOR LATCH ON BOTH FRONT DOORS." I AM GRATETFULL THAT I DID NOT HAVE TO GET OUT OF THAT CAR BECAUSE OF AN EMERGENCY.

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