NHTSA Complaint #11351251 — 2017 RAM 1500

I HAVE RECEIVED 2 SAFETY RECALL LETTERS CONCERNING THE DIESEL EGR COOLER ON MY 2017 RAM 1500. I HAVE CALLED MULTIPLE DEALERS AND THEY ALL HAVE THE SAME ANSWER. WE CAN'T SCHEDULE ANY REPAIR BECAUSE WE ARE NOT ABLE TO ORDER THE PART. IN A CONVERSATION WITH FCA RECALL ASSISTANCE THEY ACKNOWLEDGE THAT THE DEALERS ARE RESTRICTED ON THE NUMBER OF PARTS THEY CAN ORDER. THIS IS NOT A NEW RECALL AND FCAS LACK OF RESPONDING OVER THE COURSE OF 6 MONTHS IS JUST PLAIN WRONG. WHY ISSUE A RECALL IF THEY CAN'T AND WON'T PROVIDE THE PARTS? NO HELP GIVEN BY THE FCA ASSISTANCE STAFF. "WE CAN'T DO ANYTHING"