NHTSA Complaint #11351205 — 2012 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11351205
Vehicle	2012 FORD F-250
Component	STEERING
Date of Incident	August 23, 2020
Date Filed	August 25, 2020
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TRAVELING ON FLORIDA I 95 NORTH AT 74MPH MY FAMILY AND I WENT OVER A BRIDGE EXPANSION JOINT THAT WAS NO MORE THAN 1-1/2" DROP AND THE FRONT END OF MY TRUCK STARTED SHAKING SO VIOLENTLY THE STEERING WHEEL ALMOST WAS JERKED OUT OF MY HANDS. I HAD TO SLOW DOWN IN HEAVY TRAFFIC AND GET TO THE SIDE OF THE ROAD, THE VIOLENT SHIMMY STOPPED AS MY SPEED GOT DOWN TO 35MPH. THIS IS THE SECOND TIME WE EXPERIENCED THIS KIND OF REACTION GOING OVER A BUMP AT HWY. SPEEDS. THE FORD DEALER (SUNRISE FORD IN FORT PIERCE, FL.) CHANGED THE FRONT STEERING STABILIZER STRUT, STILL HAVING THE SAME PROBLEM 100MILES LATER. WE WERE TRAVELING ON A STRAIGHT SECTION OF THE INTERSTATE WHEN THIS HAPPENED. WE WERE IN THE MIDDLE LANE OF THE THREE LANE HWY.

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