NHTSA Complaint #11351202 — 2003 CHEVROLET SUBURBAN SERVICE BRAKES

Complaint Details

ODI Number	11351202
Vehicle	2003 CHEVROLET SUBURBAN
Component	SERVICE BRAKES
Date of Incident	August 11, 2020
Date Filed	August 25, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, EXCESSIVE FORCE HAD TO BE APPLY TO THE BRAKE PEDAL TO BRING THE VEHICLE TO A COMPLETE STOP. THE BRAKE WARNING LIGHT ILLUMINATED ALONG WITH AN INDICATION TO REDUCE BRAKE POWER. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, SHE COULD HEAR THE AIR AND A HUMMING NOISE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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