NHTSA Complaint #11351142 — 2012 TOYOTA PRIUS V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11351142
Vehicle	2012 TOYOTA PRIUS V
Component	ENGINE
Date of Incident	August 24, 2020
Date Filed	August 25, 2020
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

AT ABOUT 100,000 MILES THE ENGINE BEGAN USING (BURNING) OIL AT THE RATE OF ABOUT 1 QUART EVERY 1000 MILES. NOW AT 150,000 MILES THE OIL USAGE IS 1 QUART PER 500 MILES. THE OIL HAS BEEN CHANGED USING THE RECOMMENDED LUBRICANT MORE OFTEN THAN REQUIRED SINCE THE CAR WAS NEW. TOYOTA IS AWARE OF THE PROBLEM AND HAS REDESIGNED THE PISTONS AND RINGS BUT BUT OFFERS NO FINANCIAL HELP FOR CARS OFF WARRANTY. THE DEALER ESTIMATED REPAIR COST IS OVER $5000.

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