NHTSA Complaint #11351094 — 2020 KIA SPORTAGE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11351094 |
| Vehicle | 2020 KIA SPORTAGE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I WAS DRIVING ON THE HIGHWAY INTO PENNSYLVANIA AT APPROXIMATELY 70 MPH (THE SPEED LIMIT) AND ALL OF A SUDDEN MY SON AND I HEAR A LOUD SOUND. IT SOUNDED LIKE A GUN SHOT AND STARTLED US BOTH. I QUICKLY LOOKED AROUND AND ABOVE ME I SEE A GAPING HOLE IN MY PANORAMIC SUNROOF AND REALIZE THAT MY SON AND I ARE COVERED IN SHARDS OF GLASS. I SHUT THE SUNROOF COVER IMMEDIATELY AND CALL MY INSURANCE AND PUT IN A CLAIM. I WAS STILL OVER 200 MILES FROM HOME AT THIS POINT WITH THE THREAT OF RAIN SO WE MADE OUR WAY HOME AS SAFE AS POSSIBLE. A QUICK GOOGLE SEARCH SHOWS ME THAT THIS IS NOT A NEW ISSUE. WHAT IF I HAD CAUSED AN ACCIDENT BECAUSE OF THE VERY LOUD SOUND? WHAT IF THAT ACCIDENT CAUSED A ROLL-OVER EVEN WITH SEAT BELTS WOULD MY SON AND I HAVE POTENTIALLY BECOME PROJECTILES? WHY IS THIS NOT BEING ADDRESSED BY KIA, HYUNDAI, AND ANY OF THE OTHER CARS THAT OFFER THE PANORAMIC SUNROOF? IS THE MANUFACTURER OF THESE SUNROOFS TO BLAME? I HAVE ONLY HAD THIS CAR FOR 8 WEEKS- I BOUGHT IT BRAND NEW. IT'S GARAGE KEPT WHEN I'M NOT TRAVELING FOR WORK. I WILL NOW BE NERVOUS EVERY TIME I DRIVE EVEN AFTER REPAIR BECAUSE I DON'T KNOW IF THE MANUFACTURED SUNROOF WILL BE SAFER OR IF IT'S THE SAME AS WHAT I BOUGHT WITH THE CAR. IT'S UNSETTLING FOR ME BECAUSE I DRIVE AROUND 1000 MILES A WEEK FOR WORK AND SPEND SIGNIFICANT TIME IN THE CAR.
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