NHTSA Complaint #11351009 — 2011 CHEVROLET SILVERADO 1500

ON FRIDAY (AUGUST 21, 2020), WE HAD AN APPOINTMENT AT A SHOP TO HAVE BRAKES REPLACED AND TIRE ROTATION DONE. THE MECHANIC HAD CALLED AND ASKED ME TO COME TO THE SHOP TO COME LOOK AT THE UNDERSIDE OF THE TRUCK. UPON ARRIVING, HE SHOWED ME THE FRAME. IT IS RUSTED ALL THE WAY THROUGH FROM IN FRONT OF THE REAR TIRES AND ALL THE WAY BACK. THE REST OF THE FRAME IS IN GOOD CONDITION, HOWEVER.. THE MECHANIC AT THIS POINT WOULD NOT WORK ON THE VEHICLE DUE TO THE CONDITION AND ITS COMPROMISED SAFETY. AS OF RIGHT NOW, THE VEHICLE CAN'T BE DRIVEN DUE TO SAFETY ISSUES. THIS VEHICLE IS ONLY 9 YEARS OLD AND HAS BEEN DRIVEN LESS THAN 20,000 MILES IN THE 3 YEARS WE HAVE HAD IT. IT IS MAINLY DRIVEN TO WORK WHICH IS LESS THAN 2 MILES AWAY. THE TRUCK HAS BEEN SERVICED FOR REGULAR ROUTINE CARE ALWAYS. THE TRUCK WAS PURCHASED IN 2017 BY A GM CERTIFIED DEALER WITH ONLY 55,XXX MILES. IT CURRENTLY HAS 74,XXX MILES AND IS NOW BASICALLY JUNK DUE TO THE CONDITION OF THE FRAME!!