NHTSA Complaint #11350976 — 2008 LINCOLN MKX

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11350976
Vehicle	2008 LINCOLN MKX
Component	SEATS
Date of Incident	July 1, 2020
Date Filed	August 24, 2020
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

A PIECE OF PLASTIC BROKE ON THE POWER SEAT ACTUATOR, ALLOWING THE SEAT TO CHANGE POSITION UNEXPECTEDLY, PARTICULARLY WHEN ACCELERATING.. THE MANUFACTURER DOES NOT SELL THE BROKEN POWER SEAT ACTUATOR SEPARATELY. INSTEAD, IT WANTS $1100 TO REPLACE THE ENTIRE SEAT BASE. THE RESULT IN THAT PEOPLE CANNOT AFFORD TO GET THIS SAFETY ITEM FIXED

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