NHTSA Complaint #11350940 — 2020 KIA TELLURIDE

MY TRANSMISSION IS RANDOMLY AND FREQUENTLY SLIPPING INTO NEUTRAL, MOSTLY AT LOWER SPEEDS WHILE SHIFTING AFTER A TURN AND INCREASING SPEED. THE RESULT IS THAT I HAVE NO POWER WHILE NAVIGATING IN TRAFFIC AND MUST SHUT OFF THE VEHICLE AND RESTART TO REGAIN POWER TO THE TRANSMISSION. ALMOST LIKE A REBOOT OF THE SYSTEM. IT IS EXTREMELY UNSAFE IN TRAFFIC AND MY FAMILY NO LONGER WANTS TO RIDE IN CAR. I HAVE REPORTED THE ISSUE TO KIA BACK IN JANUARY AND HAVE HAD IT IN THE SHOP NUMEROUS TIMES WITH NO RESOLUTION. KIA HAD ME PUT A DATA READER IN THE VEHICLE TO CAPTURE THE DATA DURING THE OCCURANCES AND HAVE NO RESOLUTION. THIS IS NOW HAPPENING MORE AND MORE FREQUENTLY, EVEN WHEN JUST GOING STRAIGHT DOWN THE ROAD. I HAVE SEEN ON A TELLURIDE SOCIAL MEDIA SITE THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. KIA IS NOT HANDLING THIS SATISFACTORALLY.