NHTSA Complaint #11350494 — 2014 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11350494
Vehicle	2014 RAM 1500
Component	POWER TRAIN
Date of Incident	December 9, 2016
Date Filed	August 20, 2020
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND HESITATED WHILE ACCELERATING FROM A STOP, WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE ACCELERATING AT 40 MPH, THE VEHICLE BEGAN TO HESITATE WHILE HIS FOOT WAS ON THE ACCELERATOR, WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT PULLED INTO A PARKING LOT AND RESTARTED THE VEHICLE AFTER ABOUT 30 SECONDS. THE CONTACT HAD TAKEN THE VEHICLE TO THREE SEPARATE CHRYSLER DEALERS - TALLAHASSEE DODGE CHRYSLER JEEP RAM FIAT (3987 W TENNESSEE ST, TALLAHASSEE, FL 32304), LAKE CITY CHRYSLER DODGE JEEP RAM (4325 W US HWY 90, LAKE CITY, FL 32055), AND AN UNKNOWN CHRYSLER DEALER IN GEORGIA. EACH DEALER WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS ALSO UNABLE TO DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V161000 (POWER TRAIN) WHICH HE LINKED TO HIS FAILURE HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. *BF CONSUMER STATED CAR HAS BEEN TRADED IN.*JB

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