NHTSA Complaint #11350483 — 2015 RAM PROMASTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11350483
Vehicle	2015 RAM PROMASTER
Component	ELECTRICAL SYSTEM
Date of Incident	August 3, 2020
Date Filed	August 20, 2020
Mileage	53,584 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE CAR WAS STOPPED IN THE LIGHT, THE RADIATOR FAN CAME ON, IT MADE A SOUND AND THEN THERE WAS A BURNING SMELL. THE CAR OVERHEATED AND I STOPPED IT TO COOL DOWN. THE RADIATOR FAN STOPPED AND THE CAR OVERHEATED. I TOOK IT TO THE DEALERSHIP FOR REVIEW AND WAS TOLD TO CHANGE THE FAN AND FUSES. CHECKING THE RECALLS I FOUND THE NHTSA 19V-818, WHICH MATCHES THE SPECIFICATIONS OF MY CAR AND THE PROBLEM WITH THE ENGINE COOLING FAN. I AWAIT YOUR PROMPT RESPONSE TO BE ABLE TO SOLVE MY PROBLEM WITH THE CAR.

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