NHTSA Complaint #11350376 — 2011 JEEP GRAND CHEROKEE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11350376
Vehicle	2011 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 12, 2019
Date Filed	August 20, 2020
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

JEEP STALLS WHILE DRIVING DOWN THE ROAD AND HUGE SAFETY CONCERN FOR MY DAUGHTER. IT ALSO DOES NOT START ALL THE TIME UNTIL YOU TRY IT 3 TIMES. IT STALLS WHEN VEHICLE IS IN MOTION AND I UNDERSTAND THERE IS A RECALL FOR THE FUEL RELAY THAT IS CAUSING THIS BUT NO FIX. I WAS SENT TO DEALER WHO PUT NEW PART ON FOR THE TIME BEING UNTIL FIX IS AVAILABLE BUT IT DID NOT MAKE A DIFFERENCE. STALLED THE NEXT DAY WHILE TURNING OFF OF BUSY ROAD AND A TRUCK WAS BEHIND ME AND COMING TO THE CORNER I LOST USE OF POWER STEERING WHICH ALMOST CAUSED A CRASH. THIS RECALL HAS BEEN UNREPAIRED FOR AN UNACCEPTABLE AMOUNT OF TIME.

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