NHTSA Complaint #11350320 — 2018 FORD TAURUS

TL* THE CONTACT OWNS A 2018 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE PROPERLY AND ILLUMINATE THE ROADWAY AHEAD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GERMAIN FORD OF COLUMBUS (7250 SAWMILL RD, COLUMBUS, OH 43235) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC UNABLE TO DUPLICATE THE FAILURE. THE HEADLIGHTS WERE REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT HE WAS ONLY ABLE TO SEE APPROXIMATELY 10 TO 15 FEET AHEAD OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.