NHTSA Complaint #11350262 — 2019 SUBARU IMPREZA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11350262
Vehicle	2019 SUBARU IMPREZA
Component	VISIBILITY/WIPER
Date of Incident	May 22, 2020
Date Filed	August 19, 2020
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

THIS HAPPENED IN MAY 2020. I PURCHASED THE VEHICLE IN OCTOBER 2019. CAR WAS BEING DRIVEN ON BUSY HIGHWAY AND WINDSHIELD CRACKED. NOT SURE IF IT WAS STRUCK BY OBJECT OR NOT. I COULD NOT REALLY SEE IF THE DAMAGE WAS CAUSED BY AN OBJECT. WITHIN A WEEK OF TWO, THE CRACK HAD TRAVELED ALMOST ALL THE WAY ACROSS THE ENTIRE WINDSHIELD. RECENTLY I HAVE NOTICED THAT THE CRACK IS WIDENING. I AM IN THE PROCESS OF REPLACING THE WINDSHIELD. THIS MAY BECOME A SAFETY ISSUE. I FEAR THAT THE ENTIRE WINDSHIELD MAY JUST COLLAPSE. IN MY OPINION, I THINK THESE WINDSHIELDS ARE MADE OF DEFECTIVE MATERIAL THAT IS UNSAFE. THE CRACK IS NOW AS WIDE AS THE SIZE OF A TOOTHPICK. PLEASE SEE IMAGES.

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