NHTSA Complaint #11350077 — 2020 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11350077
Vehicle	2020 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	August 17, 2020
Date Filed	August 18, 2020
Mileage	1,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

WHILE DRIVING I HAD A VERY TINY ROCK HIT THE WINDSHIELD(BARELY MADE A NOISE) WITHIN ABOUT 10 SECONDS THE WINDSHIELD CRACKED A GOOD 20 INCHES. AFTER STOPPING AND INSPECTING THE AREA I COULD ONLY FIND A PIN WHOLE AREA WHERE(?)MAYBE SOMETHING HIT THE WINDSHIELD. I PURCHASED THE VEHICLE IN FEB.2020 AND ABOUT A MONTH AFTER OWNING THE CAR THE SALEMAN CALLED ME AND ACTUALLY TOLD ME THEY HAVE BEEN HAVING OR HEARING OF WINDSHILDS CRACKING AND SOME FOR NO REASON. MY DAUGHTER ALSO INFORMED ME THAT SHE HAD SEEN SEVERAL STATEMENTS FROM OTHERS HAVING THE SAME ISSUES AND IT APPEARS THERE IS A CLASS ACTION AGAINST SUBARU.

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