NHTSA Complaint #11350068 — 2018 CHEVROLET MALIBU ELECTRICAL SYSTEM

Complaint Details

ODI Number	11350068
Vehicle	2018 CHEVROLET MALIBU
Component	ELECTRICAL SYSTEM
Date of Incident	August 14, 2020
Date Filed	August 18, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY CAR WAS RECALLED FOR A REDUCED POWER ISSUE IN APRIL 2020. THE VEHICLE WAS EXPERIENCING LOW POWER WHEN DRIVING, CAUSING SLUGGISHNESS AND TURNING OFF WHEN STOPPED AT TRAFFIC SIGNALS. THE CAR WAS TAKEN TO OURISMAN CHEVROLET IN MARLOW HEIGHTS, MD ON APRIL 4TH AND THE RECALL WAS ADDRESSED. AS OF THIS WRITING, I AM EXPERIENCING THE EXACT SAME ISSUE OF LOW POWER WHEN DRIVING/STOPPING AND AM CONCERNED THAT THE ISSUE (1) WAS NOT PROPERLY ADDRESSED, OR (2) WAS MISDIAGNOSED BY CHEVROLET. WHAT IS MY RECOURSE HERE? I HAVE ANOTHER APPOINTMENT TO HAVE THE VEHICLE LOOKED AT, AGAIN, AT A CHARGE OF $190, WHICH I DON'T FEEL I SHOULD BE RESPONSIBLE FOR.

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