NHTSA Complaint #11350025 — 2017 JEEP RENEGADE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11350025
Vehicle	2017 JEEP RENEGADE
Component	ELECTRICAL SYSTEM
Date of Incident	April 4, 2020
Date Filed	August 18, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

THE ENGINE IGNITION COILS HAD GONE BAD, CAUSING THE CAR TO BREAK DOWN WHILE RUNNING ERRANDS IN TOWN DURING THIS COVID SITUATION. THE CAR ONLY HAD ABOUT 38,000 MILES ON IT AND I'M THE ORIGINAL OWNER. I WAS ABLE TO GET IT INTO A DEALER SAME DAY & THEY REPLACED A COIL & SPARK PLUG- GETTING THE CAR BACK ON THE ROAD. THEY ALSO REPLACED THE STEREO DUE TO ELECTRICAL PROBLEMS. THIS COST WAS PARTIALLY COVERED THROUGH MY TOYOTA CARE WARRANTY. OTHER PROBLEMS:THE TRANSMISSION ALSO HAS TROUBLE FINDING THE RIGHT GEAR WHEN ACCELERATING & OFTEN JERKS OR STALLS. THERE IS ALSO A VIBRATION/ RATTLE SOUND COMING FROM THE ENGINE COMPARTMENT IN FRONT OF THE PASSENGER SIDE. MY DEALERSHIP DOESN'T WANT TO HELP FIGURE OUT THE OTHER PROBLEMS, IF THE CAR IS OPERATING. THEY ARE CLEARLY TOO BUSY TO INVEST THE NECESSARY TIME & PROBABLY ARE RECEIVING MULTIPLE COMPLAINTS LIKE MINE. AND I JUST READ AN ARTICLE ABOUT FCA ARE CONSIDERING A FULL RECALL OF THE 2.4 TIGER SHARK MODELS. VERY DISAPPOINTED IN JEEP QUALITY AND SERVICE.

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