NHTSA Complaint #11350017 — 2010 FORD TAURUS

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING THE TEMPERATURE WARNING LIGHT ILLUMINATED, THE ENGINE WAS SHAKING AND SMOKE WHITE SMOKE WAS COMING FROM THE ENGINE. THE CONTACT HAD SHUT OFF THE VEHICLE TO EXTINGUISHED THE SMOKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE HAD TWO OTHER INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AND CONFIRMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.