NHTSA Complaint #11349866 — 2003 TOYOTA TACOMA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	11349866
Vehicle	2003 TOYOTA TACOMA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	March 11, 2020
Date Filed	August 17, 2020
Mileage	143,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME HAD RUSTED THROUGH WITH FIVE HOLES TO THE SUBFRAME. THE VEHICLE WAS TAKEN TO BENNETT TOYOTA (1951 LEHIGH ST, ALLENTOWN, PA 18103), WHERE IT WAS CONFIRMED THAT THERE WERE FIVE HOLES IN THE SUBFRAME AND THAT THE SUBFRAME NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

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