NHTSA Complaint #11349769 — 2018 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11349769
Vehicle	2018 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	August 17, 2020
Date Filed	August 17, 2020
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING MY 2018 SUBARU FORESTER ON A HIGHWAY AT 70 MPH, AN 11.5" CRACK APPEARED IN THE WINDSHIELD WITH NO APPARENT CAUSE OF THE DAMAGE. THE CRACK EXTENDS FROM THE EDGE OF THE GLASS HORIZONTALLY. CLOSE INSPECTION REVEALED A CHIP ABOUT 3/8" FROM THE EDGE OF THE WINDSHIELD MEASURING NO WIDER THAN 1/16". GIVEN THE IMMEDIACY AND THE EXTENT OF THE DAMAGE, I BELIEVE THIS IS A SIGN OF DEFECTIVE WINDSHIELD MATERIAL. I AM ALSO CONCERNED THAT THIS CRACK WILL GROW VERY QUICKLY BEFORE I AM ABLE TO GET IT REPAIRED.

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