NHTSA Complaint #11349749 — 2013 CHEVROLET SILVERADO 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11349749
Vehicle	2013 CHEVROLET SILVERADO 2500
Component	ELECTRICAL SYSTEM
Date of Incident	August 12, 2020
Date Filed	August 16, 2020
Mileage	11,612 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

SPORATIC FAILURE OF THE FUEL PUMP CAUSING THE TRUCK TO NOT START OR TO STALL WHILE BEING DRIVEN. ISSUE HAPPENED BOTH WHEN STATIONARY AND WHILE IN MOTION. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP DIAGNOSTICS DETERMINED FUSE BLOCK FAILURE. WAS INFORMED BY THE DEALERSHIP THAT THE FUSE BLOCK FAILURE IS COMMON, SO MUCH SO THAT THEY STOCK THE REPLACEMENTS. FORTUNATELY I WAS NOT ON THE HIGHWAY TOWING MY TRAILER WHEN THE LAST INCIDENT HAPPENED. IF I HAD BEEN ON THE HIGHWAY TOWING, IT COULD HAVE BEEN CATASTROPHIC SINCE THERE WOULD HAVE BEEN A LOSS OF POWER STEERING AND BRAKING. THE TRUCK ONLY HAD 11,612 MILES ON IT AT THE LAST INSTANCE.

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