NHTSA Complaint #11349652 — 2018 KIA SEDONA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11349652
Vehicle	2018 KIA SEDONA
Component	ELECTRICAL SYSTEM
Date of Incident	August 9, 2020
Date Filed	August 16, 2020
Mileage	14,750 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

VEHICLE DIES IF NOT DRIVEN FOR 5-6 DAYS. I BELIEVE THIS IS RELATED TO AN ELECTRICAL ISSUE IN THE PASSENGER SIDE SLIDING DOOR AS THIS DOES NOT HAPPEN IF YOU DON'T USE THE SLIDING DOOR. POTENTIALLY RELATED TO RECALL 18V338000. VEHICLE HAS HAD 3 NEW BATTERIES, SO NOT AN ISSUE WITH THE BATTERY. VEHICLE DIED AT THE DEALERSHIP AFTER BEING PARKED WITHOUT USE FOR 5 DAYS. DEALERSHIP CANNOT DIAGNOSE ISSUE, AND SAYS THE ANSWER IS TO DRIVE THE VAN EVERY DAY. VEHICLE HAS BEEN TO DEALERSHIP 3 TIMES FOR THIS ISSUE WITHOUT A RESOLUTION.

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