NHTSA Complaint #11349358 — 2015 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11349358
Vehicle	2015 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	July 7, 2020
Date Filed	August 15, 2020
Mileage	43,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2015 OUTBACK WITH 43,300 MILES. TOTAL BRAKE FAILURE WHILE DRIVING DOWN A HILL. I WAS ABLE TO STOP THE CAR WITH THE TRANSMISSION BEFORE IT REACHED THE RAILROAD TRACKS. DEALER SAID THIS WAS DUE TO EXCESSIVE CORROSION OF THE UNDERBODY OF THE CAR. BRAKE LINES CORRODED AND RUPTURED. DEALER SAID THIS WAS NORMAL AMOUNT OF CORROSION. (THEY DID NOT WANT TO PUT THIS IN WRITING) CONTACTED SUBARU OF AMERICA. (CASE # 1-58312860198) THEY SAID THAT SINCE DEALER SAID IT WAS NO BIG DEAL THERE WAS NOTHING THEY COULD DO. CASE CLOSED. I AM CONCERNED THAT SINCE THE CORROSION IS SO SEVERE THAT THIS COULD HAPPEN AGAIN. (THIS CAR HAS A LONG HISTORY OF OTHER THINGS NOT WORKING)

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