NHTSA Complaint #11349352 — 2013 HYUNDAI TUCSON

BOUGHT 2013 HYUNDAI TUCSON ON 11/2012. WITHIN 2 YRS OF BUYING THE CAR I STARTED TO HEAR A KNOCKING SOUND FROM THE FRONT OF THE CAR, LOSS OF POWER AND IT FELT LIKE IT WAS GOING TO SHUT DOWN.I WOULD STOP AND THEN PUSH THE GAS TO GO AND IT WAS FINE. THIS CONTINUED TO HAPPEN INTERMITTANTLY EVER SINCE I HAVE CONTINUED OVER THE YRS TELLING THE SERVICE DEPARTMENT OF THE ISSUE BUT THEY COULD NEVER REPLICATE THE PROBLEM.THEY TRIED A FEW THINGS LIKE A COMPUTER UPDATE/REBOOT.THE ISSUE WAS A LITTLE LESS FREQUENT BUT IT STILL CONTINUED. OVER THE YEARS SEVERAL FAMILY MEMBERS WITNESSED THIS AND WERE VERY CONCERNED! RECENTLY 08/7/2020 WE WERE DRIVING INTERSTATE 70 IN MD, CONSIDERABLE TRAFFIC, AND NUMEROUS TRACTOR TRAILORS ALL TRAVELING AT HIGH SPEEDS! ALL OF A SUDDEN THERE WAS A CONSISTANT KNOCKING SOUND EVEN MORE INTENSE THAN THE ONES I HAD HEARD OVER THE YEARS SINCE BUYING THE CAR.THE FRONT OF THE CAR WAS SHACKING AND LOOSING POWER! MY HUSBAND WAS DRIVING IN THE LEFT LANE AND STRUGGLED TO GET IT TO THE SHOULDER WHERE THE ENGINE STILL MAKING THE LOUD KNOCKING SOUND COMPLETELY SHUT DOWN.THERE WAS A TRACTOR TRAILOR BEHIND US WHEN WE GOT TO THE RIGHT LANE AND IF IT HAD DIED THEN WE WOULD HAVE BEEN KILLED! STANDED FOR 40 MINUTES IN A DANGEROUS LOCATION! IT WAS TOWED TO A HYUNDAI DEALER IN HAGERSTOWN MD. WHEN THEY TRIED TO TURN IT ON THERE WAS SMOKE AND THEY WERE QUICK TO PREVENT IT FROM CATCHING FIRE. WE WERE TOLD IT EXPLODED, A BEARING BROKE OFF HIT THE PISTON CREATING A HOLE IN THE ENGINE AND THERE WERE METAL SHAVINGS IN OIL PAN. WE ARE THE ORIG OWNERS AND HAVE KEPT UP MAINTENANCE AT OUR DEALERSHIP, IT HAS 108K MILES ON IT, A COMPREHENSIVE EXT WARRENTEE BUT THEY WILL ONLY PUT IN A 77K MILES USED ENGINE.COULD HAVE THE SAME ISSUES AND MAY NOT BE SAFE. NUMEROUS COMPLAINTS WITH THE 2013 TUCSON 2.4L ENGINE.OTHER YRS THAT HAVE THE SAME ENGINE HAVE RECALS, INEXCUSABLE 2013 IS NOT INCLUDED!