NHTSA Complaint #11349311 — 2017 SUBARU OUTBACK

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11349311
Vehicle	2017 SUBARU OUTBACK
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	January 1, 2017
Date Filed	August 14, 2020
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED ON THREE OCCASIONS WHILE DRIVING 25-35 MPH, THE AUTOMATIC COLLISION BRAKING SYSTEM ENGAGED WHEN THERE WAS NO OBJECT PRESENT. THE CONTACT MENTIONED IT HAPPENED WHILE APPROACHING A CURVE. ADDITIONALLY, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD HOWEVER, AFTER PUMPING THE BRAKE PEDAL THE BRAKES WORKED AS DESIGNED. THE AUTOMATIC COLLISION WARNING INDICATOR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WYATT JOHNSON SUBARU (2425 WILMA RUDOLPH BLVD, CLARKSVILLE, TN 37040, (931) 648-4300) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WORKED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

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