NHTSA Complaint #11349160 — 2015 MERCEDES-BENZ C300
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11349160 |
| Vehicle | 2015 MERCEDES-BENZ C300 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
I TOOK MY CAR IN FOR A MULTI POINT INSPECTION AT THE END OF NOVEMBER 2019 TO MERCEDES OF BELLEVUE. I BEGUN SMELLING GASOLINE FROM THE INSIDE CABIN OF MY CAR A FEW DAYS AFTER THE SERVICE AND HAD TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY FOUND THAT FUEL HOSES GOING TO THE HIGH PRESSURE FUEL PUMP TO BE LEAKING FUEL. WITH THIS BEING A POTENTIAL FIRE HAZARD AND A SAFETY ISSUE, I ARGUED WITH THE DEALER THAT IT SHOULD BE COVERED UNDER WARRANTY, WHICH I STILL HAD A CPO WARRANTY FROM PURCHASING THE VEHICLE FROM THIS SPECIFIC DEALERSHIP. I DID SOME RESEARCH ONLINE AND FOUND THAT, THIS IS A VERY COMMON ISSUE WITH MY VEHICLE MODEL, 2015 MERCEDES BENZ C300. I AM UNSURE WHY THIS ISSUE IS NOT YET RECALLED BY THE MANUFACTURER OR WHY THE DEALERSHIP DID NOT HONOR THIS ISSUE TTO BE COVERED UNDER WARRANTY.. AS A CONCERNED CUSTOMER OF THE HAZARDOUS POSSIBILITIES A FUEL LEAK COULD CAUSE, I STILL MOVED FORWARD WITH PAYING FOR THE REPAIR OUT OF POCKET VERSUS CONTINUING TO DEBATE WITH THE FINANCE AND SERVICE PERSONNEL THAT IT SHOULD BE COVERED UNDER WARRANTY THAT I STILL HAD AT THE TIME.
Related Complaints for the 2015 MERCEDES-BENZ C300
Other FUEL/PROPULSION SYSTEM Complaints
#11707032
Fuel hose system leaking. Inhalation of gas fumes caused headaches and nausea. Risk of vehicle fire. Yes, the proble...
#11638347
Due to the type of fuel line and clamps used to fasten them, cold weather has caused them to shrink such that gas lea...
#11638428
There seems to be a continuous gas smell in my car and I see some class action law suits for the same problem but dea...
#11607201
Purchased vehicle in march 2024 it went thru emission inspection in 2022 after failing it passed second time . I go f...
#11589816
Unknown