NHTSA Complaint #11349007 — 2010 TOYOTA RAV4

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE RIGHT. THERE WAS AN ABNORMAL RATTLING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ATLANTIC AUTO BROKERS LLC (15428 S DUPONT HWY, HARRINGTON, DE 19952, (302) 566-6322) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CONTROL ARM NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT, BRAKE PADS, ROTORS, CONTROL ARM, BALL JOINT AND AIR FILTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 109,090.