NHTSA Complaint #11348873 — 2018 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11348873
Vehicle	2018 FORD FOCUS
Component	ENGINE
Date of Incident	April 1, 2020
Date Filed	August 12, 2020
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT AFTER REFUELING, THE ENGINE WOULD NOT IMMEDIATELY START. THE FAILURE WAS ONLY PRESENT WHEN REFUELING MORE THAN A HALF TANK OF FUEL. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUTOFF AND THE MESSAGE TRANSMISSION NOT IN PARK WOULD BE DISPLAYED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER PALMETTO FORD LOCATED AT 1625 SAVANNAH HWY, CHARLESTON SC 29407 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 60,000.*DT*JB

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