NHTSA Complaint #11348839 — 2018 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11348839
Vehicle	2018 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	December 12, 2019
Date Filed	August 12, 2020
Mileage	4,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

MY 2018 TOYOTA HIGHLANDER EXPERIENCED 4 DIFFERENT EPISODES OF SPONTANEOUS ACCELERATION WHILE ON LOCAL HIGHWAYS, 3 BEING ON RESUMPTION OF SPEED WHILE USING CRUISE CONTROL AND THE 4TH NOT WHILE ON CRUISE CONTROL.THERE ARE 10 OTHER ELECTRONIC TYPES OF MALFUNCTIONS NOT INVOLVING SAFETY ISSUES. PER THE LEMON LAW OF WA STATE, THE MATTER WAS TAKEN TO ARBITRATION. THE ARBITRATER FOUND IN MY FAVOR AND AWARDED ME A NEW REPLACEMENT HIGHLANDER. TOYOTA HAS ASKED FOR A JURY TRIAL. I THEREFORE CONTINUE TO DRIVE A VEHICLE THAT COULD CAUSE A DANGEROUS, POTENTIALLY FATAL CAR. I CAN SUPPLY FURTHER DOCUMENTATION SHOULD YOU WANT IT.

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