NHTSA Complaint #11348530 — 2016 CADILLAC ATS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11348530
Vehicle	2016 CADILLAC ATS
Component	ELECTRICAL SYSTEM
Date of Incident	May 4, 2020
Date Filed	August 11, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE RADIO SCREEN IS CRACKING FROM THE INSIDE OF THE SCREEN I'M GETTING A SPIDERWEB EFFECT THAT IS NOT ALLOWING ME TO SEE THE SCREEN. CAN'T SEE THE SPEED OF MY AC FAN BECASUE I CAN'T SEE THE SCREEN, CAN'T CHANGE TO BLUETOOTH BECAUSE I CAN'T SEE THE SCREEN, CAN'T USE MY NAVIGATION SYSTEM THAT I PAID EXTRA FOR BECAUSE I CAN'T SEE THE SCREEN DUE TO THE SPIDERWEB EFFECT. THIS IS A DEFECT AS I HAVE USED THE RADIO UNDER NORMAL USE AND IT SHOULD NOT CRACK FROM THE INSIDE. I CAN'T USE ANY OF THE RADIO FEATURES DUE TO THIS ISSUE.

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