NHTSA Complaint #11344324 — 2015 NISSAN ALTIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11344324
Vehicle 2015 NISSAN ALTIMA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 101,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

ON 8/8/2020 I WAS GOING TO MY NIECE'S BIRTHDAY PARTY. WHILE THE CAR WAS IN MOTION ON THE BELTWAY, MY HOOD POPPED UP 5 TIMES. I HAD TO CONTINUOUSLY PULL OVER ON THE SHOULDER OF THE BELTWAY (WHICH IS VERY DANGEROUS) TO KEEP RE-CLOSING THE HOOD. I WAS VERY SCARED AND CONCERNED THE HOOD WOULD FLY UP WHILE I WAS DRIVING WHICH WOULD CAUSE ME NOT TO BE ABLE TO SEE THE ROAD AT ALL. THIS WAS NOT THE FIRST TIME THAT THIS HAS HAPPENED. IT'S BEEN HAPPENING ON AND OFF FOR AT LEAST 2 WEEKS. ON 8/10/2020 I TOOK MY VEHICLE TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND TO MY SURPRISE NISSAN DOESN'T HAVE A FIX TO THIS PROBLEM. I NOW HAVE TO BE WITHOUT MY VEHICLE FOR HOW EVER LONG UNTIL NISSAN CAN COME UP WITH A TEMPORARY FIX AND WAS NOT OFFERED A LOANER VEHICLE. I AM HIGHLY DISAPPOINTED WITH NISSAN AND I HAVE BEEN A CUSTOMER FOR YEARS.

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