NHTSA Complaint #11344126 — 2020 FORD ESCAPE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11344126 |
| Vehicle | 2020 FORD ESCAPE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
THE CAR CAMERA GOES BLACK WITH SQUIGGLY LINES WHEN PUTTING CAR IN REVERSE. THE CAR HAS LESS THAN 2000 MILES. THE DEALERSHIP STATES FORD IS AWARE OF THE ISSUE AND THERE IS A HUGE BACK ORDER ON GETTING A REPLACEMENT. NOW I HAVE A WHIRLING SOUND WHEN SPEED IS BETWEEN 25 MPH - 39 MPH. ONCE YOU LET UP ON ACCELERATION IT STOPS OR ONCE THE SPEED HAS GONE BEYOND 39 MPH. WHILE DRIVING ON GROVES HIGHWAYS YOU CAN FEEL BACKEND OF THE CAR MOVING AROUND. I HAD THIS ISSUE WITH A FUSION AND HAD TO REPLACE THE TIRES WITH A DIFFERENT BRAND DUE TO NO CONTROL OF THE VEHICLE IN THE WINTER. MY 2017 ESCAPE DOES NOT DO THIS. ALSO, THE DRIVERS SIDE TRIM DOES NOT FIT SNUG, AND HAS TO BE REPLACED AND THE DEALERSHIP SAID FORD IS AWARE OF THIS ISSUE AS WELL. LASTLY, THE BRAKES MAKE A LOUD SQUEALING NOICE WITH A HEAVY MORNING DEW OR WHEN RAINING.
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