NHTSA Complaint #11343852 — 2015 GMC YUKON XL
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11343852 |
| Vehicle | 2015 GMC YUKON XL |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 74,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
BOUGHT THE 2015 YUKON XL AS CERTIFIED PREOWNED. WHILE STILL COVERED UNDER CERTIFIED WARRANTY, I COMPLAINED ABOUT THE INTERMITTENT TAIL LAMP FAILURE, BUT THE DEALER COULDN'T REPLICATE. YOU KNOW THE REST...THE CERTIFIED WARRANTY THEN EXPIRED BY MILEAGE, THEN THE TAIL LAMP COMPLETELY FAILED, THEN I TOOK IT BACK IN AND THEY SAY THEY WON'T COVER IT. I SPOKE TO DEALER SERVICE MANAGER, GMC CUSTOMER SERVICE (PLUS A MANAGER), BUT I"M TOLD THAT THEY WON'T ASSIST SINCE I'M OUT OF WARRANTY. I DID MY PART...I TOOK THE VEHICLE IN WHILE STILL UNDER WARRANTY AS SOON AS THE CONDITION PRESENTED ITSELF. IT'S A SHAME THAT GMC WON'T OWN THIS MASSIVE FAILURE UNTIL A RECALL ISSUED. MAYBE MY COMPLAINT WILL BE THE TIPPING POINT THAT KICKS OFF THAT PROCESS.
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