NHTSA Complaint #11343699 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11343699
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	July 30, 2020
Date Filed	August 6, 2020
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS DRIVING DOWN THE ROAD GOING 50MPH THE POWER STEERING FAILURE LIGHT CAME ON THE DASH SCREEN AND THE POWER STEERING COMPLETELY FAILED. I WAS UNABLE TO STEER THE TRUCK AND WAS VERY CLOSE TO HITTING ANOTHER VEHICLE. I TURN THE VEHICLE OFF AND THEN BACK ON THE POWER STEERING WAS WORKING AGAIN. I CONTINUE TO DRIVE DOWN THE ROAD AND ONCE AGAIN AT A SPEED OF FIFTY MILES PER HOUR THE STEERING FAILED COMPLETELY AND AGAIN I ALMOST WENT DOWN INTO A DITCH. IT HAS HAPPENED SEVERAL DIFFERENT TIMES DURING SEVERAL DIFFERENT ACTIONS. IT'S HAPPENED WHILE TURNING WHILE GOING STRAIGHT WHILE ON THE HIGHWAY AND WHILE ON CITY STREETS WHILE STATIONARY AND IN MOTION. I HAVE TAKEN IT TO THE DEALER AND THEY SAID THE ENTIRE SYSTEM NEEDS TO BE REPLACED AT A COST OF $2,400. MY TRUCK ONLY HAS 50,000 MILES ON IT AND SHOULD NOT BE HAVING ANY KIND OF AN ISSUE LIKE THIS AT ALL. IT IS EXTREMELY DANGEROUS AND I AM ACTUALLY TERRIFIED TO DRIVE THIS VEHICLE ESPECIALLY ON THE HIGHWAY. THIS NEEDS TO BE RECALLED ON THE 2014 AS IT IS ON THE 2015 AND 16 RAMS. THERE ARE POSTINGS ALL OVER THE INTERNET OF PEOPLE DEALING WITH THE EXACT SAME THING YET DODGE HAS REFUSED TO DO ANYTHING ABOUT IT. PLEASE HELP MAKE MY VEHICLE SAFE FOR ME MY PASSENGERS AND OTHER PEOPLE ON THE ROAD.

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