NHTSA Complaint #11343636 — 2019 SUBARU OUTBACK

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11343636
Vehicle	2019 SUBARU OUTBACK
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 1, 2020
Date Filed	August 6, 2020
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE BEEN UNABLE TO SAFELY DRIVE MY 2019 SUBARU OUTBACK SINCE JUNE OF 2020. I RECEIVED AN OFFICIAL SAFETY RECALL NOTICE IN THE MAIL FROM SUBARU. THE NOTICE STATED THAT THE VEHICLE WAS AT RISK FOR A CRASH IF NOT REPAIRED. SEVERAL WEEKS AGO I CONTACTED SUBARU OF EL PASO WHERE I PURCHASED THE VEHICLE, AS INSTRUCTED IN THE RECALL NOTICE, TO SCHEDULE AND COMPLETE THE SAFETY REPAIR. I WAS INFORMED AT THAT TIME THAT THE REQUIRED PARTS WERE NOT AVAILABLE. THE SUBARU AGENT WAS UNABLE TO LET ME KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. I HAVE RECEIVED NO FOLLOW-UP FROM SUBARU SINCE THAT TIME. THE REPAIR HAS NOT BEEN COMPLETED.

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