NHTSA Complaint #11343244 — 2015 CHEVROLET TRAVERSE SERVICE BRAKES

Complaint Details

ODI Number	11343244
Vehicle	2015 CHEVROLET TRAVERSE
Component	SERVICE BRAKES
Date of Incident	July 18, 2018
Date Filed	August 4, 2020
Mileage	14,081 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DRIVER SIDE REAR BRAKE PAD RETAINER DEFECTIVE. PART IS MADE SO THAT THE BRAKE PADS DO NOT MOVE SO THAT YOU GET SEVERE PAD WEAR, SAME AS IF YOU HAD A FROZEN CALIPER. DEALER DID NOTHING TO FIX IT. MY BROTHER HAD A 2016 AND THE OTHER SIDE DID THE SAME THING. I ALSO NOTICED MY FRIENDS 2019 BLAZER WITH THE SAME PROBLEM. CAN'T FIND ONE TO REPLACE IT SO I GROUND THE ENDS OF THE PADS SO THEY COULD MOVE FREELY. OTHER INDICATION IS SPONGY FEEL STOPPING THE CAR. I WOULDN'T BE WRITING THIS IF THE DEALER FIXED THE PROBLEM IN THE FIRST PLACE. BOB JOHNSON OF ROCHESTER IS THE PLACE. PROBLEM VEHICLE NOT STOPPING PROPERLY

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