NHTSA Complaint #11342714 — 2011 DODGE AVENGER

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11342714
Vehicle	2011 DODGE AVENGER
Component	AIR BAGS
Date of Incident	July 21, 2020
Date Filed	August 1, 2020
Mileage	145,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

ON 7/24/2020 I WAS INVOLVED IN AN A FRONT END ACCIDENT. AFTER TAKING IT TO A COLLISION CENTER THEY WENT DIRECTLY THROUGH THE INSURANCE COMPANY. THE INSURANCE SOMPANY AGENT INDICATED THEY TOTALED OUT THE CAR DUE TO AN AIR BAG ISSUE. THE CLOCK SPRING IN THE STEERING WHEEL CAUSED THE AIR BAG LIGHT TO TURN ON, THEY ALSO INDICATED THE THE AIR BAG CONTROL MODULE WOULD NEED TO BE REPLACED AND A SEATBELT MODULE. THE AGENT SAID THAT WOULD BE THOUSANDS OF DOLLARS TO REPLACE AND IT'S NOT SAFE FOR THE ROADS SO THEY TOTALED THE CAR OUT.

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