NHTSA Complaint #11342575 — 2014 TOYOTA TUNDRA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11342575
Vehicle	2014 TOYOTA TUNDRA
Component	UNKNOWN OR OTHER
Date of Incident	June 10, 2019
Date Filed	July 31, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

IPHONE X MAX WILL NOT PAIR WITH THE ENTUNE SYSTEM MAKING IT HAZARDOUS AND ILLEGAL TO RESPOND TO PHONE CALLS WHILE IN THE TRUCK. TOYOTA HAS REPLACED THE RADIO HEAD UNIT TWICE AND SPENT OVER A YEAR TRYING TO FIX. NEITHER APPLE OR TOYOTA KNOW HOW TO SOLVE THE PROBLEM. THE IN TRUCK PHONE SYSTEM FAILS WHILE MOVING OR SITTING STILL. THOUSANDS OF TOYOTA CUSTOMERS ARE EXPERIENCING THIS PROBLEM

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