NHTSA Complaint #11342230 — 2016 PORSCHE CAYMAN
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11342230 |
| Vehicle | 2016 PORSCHE CAYMAN |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
PORSCHE HAS IDENTIFIED A PREVIOUSLY UNREPORTED FAULTY AIRBAG CONTROL UNIT SERIAL NUMBER 11050089RI EQUIPPED IN THE 2016 PORSCHE CAYMAN IN JUNE 2015 BY PORSCHE AG MERE DAYS BEFORE THE PRODUCTION DATE BRACKET START OF JULY 8, 2015 FOR MANUFACTURER RECALL AKB4. THE 2016 PORSCHE CAYMAN WAS ORDERED AS A CUSTOM SPECIFICATION 2015 PORSCHE CAYMAN IN EARLY 2015 HOWEVER, WHILE WAITING FOR THE CAR, THE OWNER WAS NOTIFIED BY THE DEALER THAT DELAYS HAVE PUSHED YOUR DELIVERY DATE BACKBUT YOU WILL RECEIVE A 2016 MODELTHE FACTORY IS GOING TO PRODUCE THE VEHICLE BEFORE THEIR SUMMER BREAK AND YOULL HAVE IT IN JULY 2015 BUT IT WILL BE A 2016 CAYMAN. THE 2016 PORSCHE CAYMAN IS A JULY 2015 PARTS BIN VEHICLE ASSEMBLED WITH FAULTY AIRBAG CONTROL UNIT SERIAL NUMBER 11050089RI IN JUNE 2015 BY PORSCHE AG. WITH COMPONENT SUPPLIER CORRECTIVE ACTION OCCURRING DURING WEEK 38 OF 2015 (MID-SEPTEMBER 2015) PORSCHE AG INSTALLED FAULTY AIRBAG TRIGGERING UNIT SERIAL NUMBER 11050089RI IN THE 2016 PORSCHE CAYMAN. THIS IS EVIDENT BY SCAN RESULTS PERFORMED ON THE 2016 PORSCHE CAYMAN DISPLAYING FAILURE CODE: C11005 AIRBAG TRIGGERING UNIT, FAULTY. THE AIRBAG LIGHT IS ALSO ILLUMINATED ON THE DASH. PORSCHE DID NOT IDENTIFY THAT FAULTY AIRBAG CONTROL UNIT SERIAL NUMBER 11050089RI IS AFFECTED BY MANUFACTURER RECALL AKB4 AND HAS NOT CORRECTLY IDENTIFIED THE POPULATION OF 2016 PORSCHE CAYMAN CARS IMPACTED BY MANUFACTURER RECALL NUMBER AKB4 (TRANSPORT CANADA RECALL 2019353 & NHTSA CAMPAIGN NUMBER 19V-533). PORSCHE MUST INCLUDE THE 2016 PORSCHE CAYMAN IN MANUFACTURER RECALL NUMBER AKB4, NOTIFY THE OWNER BY MAIL AND INSTRUCT THEM TO TAKE THEIR VEHICLE TO A DEALER TO REPLACE THE FAULTY AIRBAG CONTROL MODULE UNDER RECALL. REFER TO VOLKSWAGEN GROUP COMPLIANCE REF. NUMBER 12638/2020, PCNA CASES 5591432 & 5595168, TC CONFIRMATION NUMBERS 2020-1107/-1108/-1310/-1311 AND US NHTSA TCN FKN23-56239 FOR DETAILS.
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