NHTSA Complaint #11342040 — 2013 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11342040
Vehicle	2013 FORD FUSION
Component	POWER TRAIN
Date of Incident	July 28, 2020
Date Filed	July 29, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

SHIFTED GEAR TO PARK, ON THE DASHBOARD IT WAS STUCK IN NEUTRAL YET THE GEAR WAS IN PARK. COULD NOT MOVE THE SHIFT HANDLE, IT WAS LOCKED IN PLACE. TOWED CAR TO DEALERSHIP. THEY REPORTED THE BRUSHINGS NEEDED TO BE REPLACED. THIS ISSUE IS SIMILAR TO A RECALL PLACED ON OTHER FORD FUSIONS WITH THE SAME YEAR AND MODEL. THE RECALL # IS 19S16. FORD CORPORATION SAID THE RECALL DID NOT APPLY TO MY VEHICLE EVEN THOUGH IT IS THE EXACT SAME ISSUE THEY INITIATED A RECALL FOR THE OTHER FORD FUSIONS FROM TWO SPECIFIC PLANTS.

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