NHTSA Complaint #11341955 — 2018 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11341955
Vehicle	2018 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	July 28, 2020
Date Filed	July 28, 2020
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

OUR 2018 SUBARU FORESTER HAS BEEN SITTING IN OUR DRIVEWAY EVERY DAY SINCE MARCH 2020 WHEN THE COVID CRISIS KEPT US HOUSEBOUND. WE MAKE A FEW SHORT TRIPS AROUND TOWN PER WEEK. JUST TODAY (JULY 28, 2020) MY WIFE NOTICED A BIG CRACK IN THE LOWER WINDSHIELD ON THE PASSENGER SIDE. THEN SHE NOTICED THE SAME TYPE OF CRACK IN THE MOONROOF GLASS. WE HAVE BARELY BEEN DRIVING THE CAR AND WOULD CERTAINLY HAVE NOTICED IF A PEBBLE OR OTHER DEBRIS HIT THE WINDSHIELD AND MOONROOF SO HARD THAT THE TWO CRACKS DEVELOPED. (ALSO THERE'S NO CHANCE THAT A TREE FELL ON IT AND WE SIMPLY FAILED TO NOTICE.) WE WERE ABOUT TO TAKE THE CAR ON A 9-HOUR ROAD TRIP IN TWO DAYS BUT ARE CONCERNED THAT FURTHER DAMAGE WILL OCCUR AND WE WILL BE STRANDED. VERY DISAPPOINTING.

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