NHTSA Complaint #11341893 — 2015 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11341893
Vehicle 2015 SUBARU OUTBACK
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

NOTED OVER A PERIOD OF SEVERAL WEEKS, AN INCREASE IN EXHAUST NOISE FROM THE FRONT OF THE CAR. THE CABIN WOULD FILL WITH EXHAUST FUMES WHEN STOPPED WITH THE ENGINE RUNNING. I TOOK THE CAR TO THE DEALER TWICE TO HAVE THE ISSUE DIAGNOSED AND BOTH TIMES THEY INDICATED THAT NO ISSUE WAS FOUND. ON THE THIRD TRIP, THEY CONFIRMED A HOLE IN THE EXHAUST MANIFOLD AND INITIALLY REFUSED TO REPLACE IT UNDER WARRANTY, EVEN THOUGH THE VEHICLE WAS COVERED UNDER THE PZEV EMISSIONS WARRANTY AND EXTENDED VEHICLE COVERAGE. AFTER POINTING OUT THE PZEV COVERAGE, THE DEALER REPLACED THE MANIFOLD.

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