NHTSA Complaint #11341754 — 2020 FOREST RIVER R-POD

WE BOUGHT 2020 R-POD 172 OFF ROAD PACKAGE TRAVEL TRAILER IN DEC OF 2019 TO BE TAKEN TO PRIMITIVE CAMPGROUNDS. THIS IS WHAT HAPPENED TO IT WHEN WE TOOK IT ON A 25 MILE COUNTY ROAD IN MONTANA. IT WAS TOWED AT A AVERAGE SPEED OF 10 TO 20 MILES AN HOUR ON THE TRIP TO THE CAMPGROUND: THE REFRIGERATOR BROKE LOOSE FROM THE 4 SCREWS HOLDING IT AND SLIDE BACK, LUCKILY THE PROPANE LINE DIDN'T BREAK OFF, ALSO THE REFRIGERATOR HAD BEEN IN FOR WARRANTY WORK IN JANUARY 2020 BECAUSE THE REFRIGERATOR WAS MOUNTED IN FROM THE FACTORY. THE EXIT DOOR GOT STUCK AND WE HAD TO CRAWL OUT THE EMERGENCY EXIT WINDOW. THE CIRCUIT BREAKER PANEL FELL OUT OF THE WALL. THE MICROWAVE BROKE LOOSE FROM THE 4 TINY SCREWS HOLDING IT IN PLACE. THE SINK WAS JUST SCREWED UP TO THE BOTTOM OF THE COUNTER TOP WITH THREE WOOD SCREWS WHICH BROKE THE COUNTER AND FELL DOWN. THE THREE WINDOW VALANCES BROKE LOOSE AND WERE HANGING DOWN. THE ELECTRIC BRAKE WIRES ON THE RIGHTHAND HUB FELL OUT OF THE SPLICES. THE TOP CABINET ABOVE THE SINK WOULD HAVE FELL DOWN BUT I HAD BUILT A SHELF UNDER IT BEFORE WE LEFT ON OUR EXCURSION. EVERYTHING THAT BROKE OR FELL OFF ON THIS TRIP COULD HAVE BEEN ELIMINATED IF FOREST RIVER WOULD HAVE JUST TOOK A LITTLE TIME TO EVALUATE THEIR MANUFACTURING PROCESS, BUT I GUESS THEY ARE MORE INTERESTED IN GETTING THEM OUT TO THE DEALER TO SELL THEN PRODUCING A QUALITY PRODUCT.