NHTSA Complaint #11341346 — 2013 BMW 528I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11341346
Vehicle	2013 BMW 528I
Component	ENGINE
Date of Incident	March 9, 2020
Date Filed	July 24, 2020
Mileage	89,120 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DRIVING ALONG THE 8 FREEWAY, DRIVING STRAIGHT, BUT SLIGHTLY UPHILL, OUTSIDE SAN DIEGO, THE ENGINE DIED VERY SUDDENLY. WE COASTED TO THE SIDE OF THE FREEWAY, AND THE CAR WOULD NOT RESTART. WE HAD THE CAR TOWED TO BMW OF EL CAJON, WHERE IT WAS DETERMINED THAT THE TIMING CHAIN TENSIONER HAD FAILED, A PIECE OF PLASTIC HAD PLUGGED THE OIL PUMP, AND THE ENGINE LOST TIME, CAUSING CATASTROPHIC ENGINE DAMAGE. WE WERE TOLD THAT THE ENGINE WILL HAVE TO BE REPLACED. THE CAR HAS 89,190 MILES ON IT.

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