NHTSA Complaint #11341334 — 2014 FORD EXPLORER

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY WHEN CLOSED. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO LOCK THE DOOR SECURELY. THE CONTACT STATED THAT THE DOOR AJAR AND TRANSMISSION NOT IN PARK WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS SHIFTED INTO PARK AND THE DOOR SLAMMED SHUT TO START AND DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO EARNHARDT FORD (7300 W. ORCHID LN, CHANDLER, AZ 85226, (480) 893-0000) AND THE CONTACT WAS INFORMED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 98,500.