NHTSA Complaint #11341248 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11341248
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	February 10, 2020
Date Filed	July 24, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

NOTICED AFTER GETTING AN OIL CHANGE NOT EVEN A MONTH LATER THE CAR WAS LOW ON OIL. COMPLAINED TO KIA DEALERSHIP THAT THEY DIDN'T FILL MY OIL UP WHEN I GOT AN OIL CHANGE. BROUGHT IT BACK IN FOR A TOP OFF AND IT DID THE SAME THING AGAIN. MONITORED THE OIL CONSUMPTION FOR 2-3 MONTHS COMING TO THE CONCLUSION THAT IT WAS BURNING 2QUARTS EVERY 2 WEEKS. I HAVE DOCUMENTATION WHERE I HAVE GOTTEN THE OIL TOPPED OFF EVERY OTHER WEEK.

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